Services:  Customer Support

Customers who know how to use Option Impact to its fullest have taken advantage of Advanced-HR's extensive customer support services.

Online DesktopStreamingT
In addition to the extensive online support features embedded into the Option Impact system, Advanced-HR offers online DesktopStreamingT for assistance in using the Option Impact system and understanding all the timesaving features. To schedule an appointment for online, screen-to-screen assistance, please email info@advanced-hr.com.

System Input Assistance
System input generally takes about 1-2 hours for every 25 employees.  Our professional services organization is available to enterprises that need assistance inputting information into the Option Impact system.  You will need to provide them with all required information.  A detailed listing will be sent after contacting us.

Please contact Customer Support at info@advanced-hr.com or 408.872.3000 x202.